Terms of Service
These terms summarize how CallexAI should be used. A signed order form or service agreement may include additional terms for custom deployments.
Service scope
CallexAI provides AI voice-agent software, call automation workflows, integrations, transcripts, summaries, and related onboarding or support services based on the selected plan.
Customer responsibilities
Customers are responsible for providing accurate business information, reviewing agent responses before launch, configuring consent notices, and ensuring their call campaigns comply with applicable laws.
Acceptable use
The service may not be used for spam, fraud, harassment, illegal robocalling, deceptive impersonation, emergency-only workflows, or collecting sensitive data without a lawful basis.
AI limitations
AI responses can be incorrect or incomplete. Customers should use guardrails, fallback rules, testing, and human escalation for high-risk or regulated conversations.
Billing and plan changes
Published plan pricing covers the listed agents, minutes, support, and features. Custom integrations, high-volume telephony, or enterprise reviews may require a separate quote.